Welcome to our main support page. This page will help you understand and take advantage of the different ways to receive help from our engineers.

Method 1 – Contact Us By Email

Email Request

You can email us at [email protected] to ask a question or request service. A support ticket is automatically generated and an engineer will review your ticket request as soon as possible.

Method 2 – Online Forms

Support Request

Click here to create a support request
Once you click submit, our staff is notified of your request and a ticket is created.

Remote Support

Click here to access remote support
Our engineers will occasionally direct you to this page in order to temporarily grant remote access to your computer system. Once we are done the software will remove itself.

Method 3 – Contact Us By Phone

Phone Request

Give us a call at 972-372-9121 for help with all of your needs. We will manually input your ticket and proceed with assistance as soon as possible.